Poor customer service refers to inadequate service that results in customer dissatisfaction. Issues that businesses with a "poor" image often face include difficulty attracting new customers, loss of revenue, or additional costs if customers request a refund.
Nowadays so many companies out source their customer service to India to save money, instead of paying people here $15hr, outside the U.S. as low as $6.00hr. Keep in mind two things, they only follow the rules which are given to them by the company, and a lot of them cannot speak or read English well.
Have you had any bad experiences with customer services, I have and it no walk in the park, on picnic, well, get the idea. Here we share our experiences that we all have had over the years
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Rules for the Customer Service Discussion Form:
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Violate will be banded.